jaybet Privacy Policy
Your personal information is completely safe with us — learn transparently how jaybet collects, uses, and protects your data.
Last Updated: 1 January 2026 — This privacy policy applies to all services on jaybet.cam.
1 Introduction and Scope
This privacy policy applies to the collection and management of personal information of users of the jaybet (jaybet.cam) platform. By using our website or services, you are agreeing to the terms of this policy.
jaybet is a safe and reliable online betting and casino platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information. In this privacy policy we describe in detail what types of information we collect, how that information is used, with whom it may be shared, and what steps we take to protect your information.
This policy applies equally to the jaybet.cam website, the mobile version, and all digital services we provide. Please read this policy carefully to gain a full understanding of your rights as a user and our responsibilities.
2 What Information We Collect
2.1 Personally Identifiable Information
When you open an account or use services on jaybet, we may collect the following information:
- Full name (in Bengali or English)
- Date of birth and age verification details
- Email address
- Mobile number
- Mailing address
- National ID card or passport details (for identity verification)
2.2 Financial and Transaction Information
To manage payments securely, we collect:
- bKash, Nagad, Rocket, or Upay mobile banking numbers
- Bank account details (for deposits and withdrawals)
- Transaction history and amounts
- Deposit and withdrawal records
Note: Full card numbers or bank PINs are never stored with us.
2.3 Usage and Technical Information
Information collected automatically while using our platform:
- IP address and device identifier
- Browser type and version
- Operating system information
- Website visit time and duration
- Pages and sections clicked
- Information collected through cookies and tracking technologies
2.4 Gaming Activity Information
To ensure responsible gaming, we record:
- Bet amounts and results history
- List of games played
- Session duration and frequency
- Bonus and promotion usage records
- Self-restriction or limit settings
3 Purpose of Using Information
jaybet uses your personal information only for the following legitimate purposes:
Creating, verifying, and keeping your account secure.
Completing deposit and withdrawal transactions.
Providing assistance via live chat and email.
Detecting unauthorized access and fraudulent activity.
Applying limits and alerts to prevent excessive gambling.
Improving platform quality and user experience.
4 Sharing Information with Third Parties
jaybet never sells your personal information or shares it with third parties without permission. Information may only be shared in the following limited circumstances:
4.1 Payment Processors
The necessary information is shared with the relevant financial institutions to complete transactions through bKash, Nagad, Rocket, Upay, or bank transfer. This information is used solely for the purpose of verifying and completing transactions.
4.2 Game Software Providers
Limited information may be shared with our game partners — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — to manage gaming sessions. These providers follow their own privacy policies.
4.3 Legal Obligations
Information may be disclosed to comply with court orders, directives from government regulatory authorities, or legal requirements. In such cases, only the minimum necessary information is provided.
4.4 Technical Service Providers
Companies providing hosting, database management, cybersecurity, and technical support may have access to our data under confidentiality agreements. They are required to follow strict privacy rules.
5 Cookies and Tracking Technologies
jaybet.cam uses cookies and similar technologies to improve your experience and ensure platform security. Cookies are small data files stored on your device.
Types of cookies we use:
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Analyze user behavior to help improve the platform.
- Security Cookies: Used to detect fraud and protect accounts.
You can control or disable cookies by changing your browser settings. However, disabling cookies may limit some services.
6 Data Security Measures
jaybet has implemented industry-standard technical and organizational measures to protect your personal information. Our security infrastructure includes:
- SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-Factor Authentication: An additional layer of security when accessing your account.
- Regular Security Audits: Our systems are tested through regular security audits.
- Restricted Access Controls: Only authorized personnel can access sensitive data.
- Data Backup: Important information is regularly backed up to secure servers.
- Firewall and Intrusion Detection: Active protection against unauthorized access.
However, complete security on the internet can never be guaranteed. You are therefore advised to keep your account password private and change it regularly.
Fair Play and Secure Platform
Our systems are kept secure through regular verification and monitoring.
7 Data Retention Period
jaybet retains your personal information only for as long as necessary. As a general guideline:
- Active Account Information: Retained for as long as the account remains active.
- After Account Closure: Kept for a set period to meet legal obligations.
- Financial Transaction Records: Retained in accordance with legal and financial regulatory requirements.
- Customer Support Information: Kept for a limited period for service improvement and dispute resolution.
After the specified period, information is securely deleted or anonymized.
8 Your Rights and Options
As a user of jaybet, you have the following rights regarding your own information:
Right to Access
You have the right to request a copy of the personal information we hold about you.
Right to Correction
You can request that we correct any inaccurate or incomplete information.
Right to Deletion
In certain circumstances you can request that your information be deleted (where there is no legal obligation to retain it).
Right to Restrict Processing
In certain cases you can request that the processing of your information be temporarily suspended.
To exercise these rights, please contact us at [email protected] or get help via 24/7 live chat.
9 Protection of Minors' Information
Important: jaybet is for persons aged 21 and above only. We do not knowingly collect information from minors.
Our platform is not intended for minors. Age verification steps are followed at the time of registration. If any user is confirmed to be under 21, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian suspects that their child is using this platform, please contact us immediately.
10 Changes and Updates to This Policy
jaybet reserves the right to change or update this privacy policy from time to time. For significant changes:
- A special notice will be displayed on the website.
- Registered users may be notified by email.
- The "Last Updated" date at the top of the policy will change.
If you continue to use the platform after any changes, you will be considered to have consented to the updated policy. It is therefore recommended that you review this page regularly.
11 Contact and Submitting Complaints
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us:
We are always ready to assist you with any privacy questions. Our team provides service in Bengali and will review your request with full cooperation.