jaybet Terms and Conditions

01 Introduction and Applicability

jaybet (referred to as "Platform", "we" or "us") operates an online betting and casino service for users in Bangladesh. These terms and conditions ("Terms") apply to all users ("you" or "member") who use the jaybet website, mobile site or any related services.

By registering an account on the site or using any of our services, you are considered to have automatically agreed to these terms. If you do not agree with any part of these terms, please refrain from using our services.

02 Account Registration and Eligibility

2.1 Registration Requirements

To open an account on jaybet, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate and complete.
• A person may open only one account. If the same person holds multiple accounts, those accounts will be closed and deposited funds may be forfeited.
• You must operate the account in your own name and for yourself — operating an account on behalf of another person is prohibited.

2.2 Identity Verification

jaybet reserves the right to verify a user's identity at any time. Before a withdrawal or when required for security purposes, you may be asked to provide a copy of your national ID card or passport. Withdrawals may be put on hold until verification is complete.

2.3 Account Security

You are responsible for keeping your login credentials (username and password) completely confidential. If you notice any unauthorized access or suspicious activity on your account, please notify our support team immediately.

03 Deposit and Withdrawal Policy

3.1 Deposit Rules

The following terms apply when depositing funds on jaybet:

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• You must use your own account when making a deposit — deposits through third parties are not accepted.
• Deposited funds are generally added to your jaybet wallet instantly.

3.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: 15 minutes to 2 hours.
• Withdrawals can only be made through the same method used for the deposit.
• The withdrawal process may be delayed if identity verification has not been completed.

04 Bonuses and Promotional Offers

4.1 Welcome Bonus

jaybet offers new members a 200% first deposit bonus of up to ৳8,000. The wagering requirement for this bonus is 20x.

4.2 General Bonus Terms

• A member may claim each bonus offer only once.
• The specified wagering requirement must be met before a bonus can be withdrawn.
• jaybet reserves the right to modify, suspend or cancel any bonus offer.
• In cases of bonus abuse or fraudulent activity, the bonus will be forfeited and the account may be closed.
• Each bonus has a specific expiry period — once expired, the bonus will be automatically cancelled.

4.3 VIP Program

The jaybet VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback is provided at each tier. The opportunity to advance to a higher tier depends on regular gaming activity.

05 Betting and Gaming Rules

5.1 General Gaming Rules

All games are operated according to the rules set on the jaybet server. Game outcomes are determined through a random number generator (RNG) or a live dealer and are completely fair and transparent.

5.2 Bet Cancellation Circumstances

A bet may be cancelled under any of the following circumstances:

• If a game is not completed due to a technical fault or server outage.
• If an error is detected in the operation of a game.
• If fraudulent activity is identified on a user's account.

5.3 Prohibited Activities

• Using bots, automated software or any unfair methods to play games is prohibited.
• Account sharing or group bonus hunting is prohibited.
• Using multiple accounts to take advantage of bonuses is prohibited.

06 Fair Play, Security and Privacy

6.1 Secure Platform

jaybet uses SSL encryption technology to keep your personal and financial information secure. Our platform is committed to ensuring a safe and reliable environment.

6.2 Use of Personal Information

The information you provide at registration will be used solely for account management, identity verification and service improvement. For more details, please see our Privacy Policy.

6.3 Fraud Prevention

jaybet reserves the right to take strict action against any fraud, deception or system abuse, including suspending or closing accounts and forfeiting funds.

07 Responsible Gaming

jaybet places the highest importance on responsible gaming. We believe gaming should be an enjoyable activity — not a source of financial stress or mental hardship.

• Set Limits: You can set daily, weekly or monthly deposit limits on your account.
• Self-Exclusion: If needed, you can request a temporary or permanent suspension of your account for a specified period.
• Support: If you feel that gaming is having a negative impact on your life, contact our 24/7 support team in Bengali.

For detailed guidance, please visit our Responsible Gaming page.

08 Account Suspension and Closure Policy

8.1 Closure by jaybet

jaybet reserves the right to suspend or permanently close an account without notice for any of the following reasons:

• Violation of these terms.
• Providing false information or identity fraud.
• Fraudulent or illegal activity.
• Operating multiple accounts.
• Being identified as a minor.

8.2 Closure by the User

You may request to close your account at any time. Any outstanding balance can be withdrawn before the account is closed — however, bonus funds cannot be withdrawn if the wagering requirement has not been met.

09 Intellectual Property Rights

All content on the jaybet website — logos, designs, text, graphics, software and games — is the intellectual property of jaybet or its licensors. Reproducing, distributing or using any part of this content for commercial purposes without prior written permission from jaybet is strictly prohibited.

10 Limitation of Liability

jaybet accepts no liability in the following cases:

• Loss caused by technical faults, server outages or internet connectivity issues.
• Loss caused by problems with a user's own device or network.
• Processing delays by third-party payment providers.
• Financial losses arising from a user's own gaming decisions.

However, jaybet always strives to resolve user issues promptly and is committed to ensuring fair play.

11 Changes and Updates to the Terms

jaybet reserves the right to change these terms at any time. Updated terms will take effect from the moment they are published on this page. We will endeavour to inform members of any significant changes.

If you continue to use the platform after any changes, you will be considered to have accepted the new terms. You are therefore encouraged to visit this page regularly.

12 Contact and Support

For any questions or complaints regarding these terms, please contact us:

• 24/7 Live Chat Support (in Bengali)
• [email protected]

Our support team is available around the clock according to Bangladesh Standard Time (BST, UTC+6).